Learn more about the participating health care providers and training providers, including program dates, costs, support services and credentials earned.

Grand Rapids Community College

Orientation: January 5, 2018 (8 hours)

1st quarter: January 9 to March 30, 2018
2nd quarter: April 10 to June 29, 2018
3rd quarter: July 10 to September 14, 2018
4th quarter: September 18 to December 14, 2018

Classes meet Tuesdays and Fridays 8am – 4:30pm on GRCC’s downtown campus – 4th floor of the Cook building in room 424/426

Time off:

  • Week of April 2, 2018
  • Week of July 2, 2018
  • Week of November 19, 2018

Certificates/Credentials earned in the program:

  • American Heart Association Basic Life Support for the Healthcare Provider CPR and Heartsaver First Aid
  • OHSA
  • WorkKeys NCRC, Workkeys Talent, WorkKeys Fit
  • Vaccines Across the Lifespan
  • Digital Literacy Badges in Basic Computer, World Wide Web, Windows, Using Email
  • Typing Speed Certification
  • Certificate of Successful Completion from GRCC
  • Eligible to sit for the RMA (AMT) and the CMA(AAMA) certification exam.  RMA certification exam fee and registration is included in GRCC’s program

Accreditation: Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Articulation: Davenport University

  • Bachelor of Science in Nursing -Pre-Licensure 39 credits
  • BS Health Services Administration 30 credits
  • BS Medical Case Management 30 credits
  • ABA Business Administration BS Health Services Administration 30 credits
  • AAS Medical Assisting 30 credits

Program costs:

  • $7835 includes books, equipment, supplies, certification exam fee, criminal background check fee, WorkKeys Talent and Fit assessments, AHA BLS CPR and Heartsaver First Aid training
  • Not included in the program cost are WorkKeys NCRC assessment, mandated immunizations (Varicella, Hepatitis B, MMR, Tetnus/TDP/TDAP, TB, and Flu), timepiece with a second hand (a watch or fob)

Tutoring/support services offered to apprentices:

  • Health Learning Lab
  • Disability Support Services
  • Occupational Support Services
  • Counseling Services
  • Tutoring Department
  • Career Coaches

Program environment:

  • Classroom learning is offered in 4 hour time blocks (2 per day) in a combination of lecture, lab, simulation, and skill validation.
  • A team of Instructors and Clinical Lab Assistants staff the program.  The number of staff is dependent on the number of students enrolled in the program.
  • A student may miss no more than 24 hours in the program. Some classes are mandatory attendance.

Student expectations/time commitment:

  • Time in class: 8 hours/day, 2 days/week.  Some time is allocated for study, however, the student will need to study outside of class time.
  • Time out of class:  It will vary, depending on whether the student has previous knowledge of medical terminology, anatomy, and pharmacology
  • Workplace standards are taught and reinforced.

Contact information:
Phone: 616.234.3800

Montcalm Community College

Orientation: January 5, 2018 (8 hours)

1st quarter: January 9 to March 30, 2018
2nd quarter: April 10 to June 29, 2018
3rd quarter: July 10 to September 14, 2018
4th quarter: September 18 to December 14, 2018

Time off:

  • Week of April 2, 2018
  • Week of July 2, 2018
  • Week of November 19, 2018

Certificates/credentials earned in the program:

  • Certificate of completion from Montcalm CC
  • Eligible to sit for CMA(AAMA) examination

Accreditation:  Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Tutoring/support services offered to apprentices: Yes

Program environment: lecture, lab, how many instructors or support staff, attendance policy lecture and lab along with practicum hours; minimum of 2 instructors along with administrative assistant and lab supervisors; mandatory attendance policy

Student expectations/time commitment: in and outside of class attend every lecture/lab/practicum in their entirety; outside of class plan to spend approximately 2 hours of study time per hour of class

Contact information:  
Amy Eady, MA Program Director

Helpful Links:

Muskegon Community College

Orientation: January 5, 2018 (8 hours)

Classes run Winter, Summer, and Fall semesters (specific dates TBD)
Classes meet Wednesdays and Fridays at Muskegon Community College main campus

Certificates/credentials earned in the program

  • Certificate of completion from Muskegon CC
  • Eligible to sit for RMA (AMT) examination
  • Curriculum flows directly into an Associate’s Degree

Program costs
Please refer to MA Handbook on the website

Tutoring/support services offered to apprentices: Yes

Program environment
The lecture environment is comprised of one instructor for the clinical portion and one instructor for the administrative portion. Student participation is expected during the lecture portion of classes.  Clinical and administrative lectures are held at different times; however, the instructors work cohesively to ensure student understanding and success.

The lab environment consists of equipment and supplies that are commonly utilized in the medical office setting. This environment provides the opportunity for the students to practice their hands-on skills (both clinical and administrative) as often as needed to become competent in that skill.  The students will work together in teams or groups and active participation is required in the laboratory setting.  The number of instructors for lab is based on the number of students.

The attendance policy is based on a points system where points are given to the student for absences and tardiness.  Please refer to the MA handbook on the MCC Medical Assisting website for more specific information. (website link below)

Student expectations/time commitment- in and outside of class
It is expected that students attend every lecture and lab class and be 100% present. The student should plan to spend approximately 2 hours of study time per hour of class.

Contact information
Dawn Platt, CCMA (AMT), BSN, RN
MA Program Coordinator

Muskegon Community College Website

Muskegon Community College Medical Assisting Website

Cherry Health

Cherry Health is an independent, non-profit Federally Qualified Health Center (FQHC) with a primary focus of providing high-quality health services to those who have little or no access to health care, regardless of income or insurance status.  Services provided by Cherry Health include primary care for adults and children, women’s health, dental, vision, behavioral health and substance use treatment, correctional health, five school-based health centers and employee assistance for employers.  Cherry Health is the largest FQHC in Michigan and has over 20 locations across the state – serving Barry, Eaton, Kent, Muskegon, Montcalm, and Wayne Counties.

Wage info for apprentices

$11.03 per hour starting wage and an opportunity for quarterly increases during the program

Apprentice commitment to the employer

One year post graduation

Benefits/support services

Medical, dental, vision, Flexible Spending Accounts, Life Insurance, Short- and Long-term Disability, employee assistance program, 403(b) retirement savings, a generous PTO policy, a strong sense of work/life balance (few evenings/weekends and no holidays), vendor discounts, and free vaccinations

Practicum/job placement information

Cherry Health employs Medical Assistants to work in a variety of specialties across the agency – including Family Practice, Pediatrics, Internal Medicine, OB/GYN, Pediatrics, Psychiatry, and Substance Use Treatment.  Throughout the program the Medical Assistant Apprentices will rotate across specialties.  Upon completion of the program, the Medical Assistant (once certified) will be placed at a site that has a job opening for a Medical Assistant.


Mercy Health

Mercy Health is a regional multi-campus health care system serving West Michigan and the lakeshore with five hospital campuses, more than 60 physician offices, more than 1,300 medical staff physicians, more than 800 hospital beds and 7,200 colleagues, and hospice, home health and long-term care service offerings.

Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in Grand Rapids, Muskegon, Holland and the lakeshore. Mercy Health, part of Trinity Health – the nation’s second-largest Catholic Health System – is committed to being a trusted health partner for life, transforming the communities we serve, by providing high-quality care that is the most accessible, compassionate and personalized in West Michigan.

Wage range for apprentices:

$11.00/hr starting wage and opportunity for an increase after each quarter during the program

Apprentice commitment to the employer:

One year post graduation

What benefits/support services:

Medical, Dental, Vision, Flex Spending Plan, Life Insurance, LT/ST Disability, Employee Assistance Program, PTO, 403(b) Retirement Savings Plan, Tuition Assistance, and vendor discount program

Program Testimonial:

Teresa a first generation Latino to attend college, was taking general courses at Muskegon Community College.  She was just about to give up on her studies when she became aware of a pathway into health care, the Medical Assistant Apprenticeship program.  She applied, was accepted and is now working for Mercy Health.

“This program has changed my life,” said Beltran.  “I’m a hands-on kind of person, so being able to immediately apply what I’m learning in the clinical setting is perfect for me. I can’t imagine doing anything else.”

Teresa Beltran
2016 MA Apprenticeship Graduate
Current Medical Assistant

Connect with Mercy Health:

Website:  |  Facebook  |  Twitter at @MercyHealthWM  |  LinkedIn