Information Sessions
In order to move forward in the application process, program applicants will be required to register and attend an information/welcome session. More information >

Program Dates, Costs, Credentials
Learn more about the health care and training providers participating in the West Michigan Works! medical assistant registered apprenticeship program (MARAP), including program dates, costs, support services and credentials earned.

Grand Rapids Community College

Orientation: January 4, 2019 (8 hours)

Classes meet Tuesdays and Fridays 8am – 4:30pm on GRCC’s downtown campus – 4th floor of the Cook building

2019 Class Schedule
Jan 8 – Mar 15: Classroom Learning Phase I
Mar 19 – Mar 29: Practicum I

Apr 2, 5: Off

Apr 9 – June 14: Classroom Learning Phase II
June 18 – June 28: Practicum II

July 2, 5: Off

July 9 – Aug 30: Learning Phase III
Sept 3 – Sept 13: Practicum III

Sept 17 – Nov 8: Learning Phase IV
Nov – Dec 10: Practicum IV

Nov 29: Off

Dec 13: Wrap up (2-4pm) and Graduation (4pm)

Certificates/Credentials earned in the program:

  • American Heart Association Basic Life Support for the Healthcare Provider CPR and Heartsaver First Aid
  • OHSA
  • WorkKeys NCRC, Workkeys Talent, WorkKeys Fit
  • Vaccines Across the Lifespan
  • Digital Literacy Badges in Basic Computer, World Wide Web, Windows, Using Email
  • Typing Speed Certification
  • Certificate of Successful Completion from GRCC
  • Eligible to sit for the RMA (AMT) and the CMA(AAMA) certification exam.  RMA certification exam fee and registration is included in GRCC’s program

Accreditation: Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Articulation: Davenport University

  • Bachelor of Science in Nursing -Pre-Licensure 39 credits
  • BS Health Services Administration 30 credits
  • BS Medical Case Management 30 credits
  • ABA Business Administration BS Health Services Administration 30 credits
  • AAS Medical Assisting 30 credits

Program costs:

  • $7914 includes books, equipment, supplies, certification exam fee, criminal background check fee, WorkKeys Talent and Fit assessments, AHA BLS CPR and Heartsaver First Aid training
  • Not included in the program cost are WorkKeys NCRC assessment, mandated immunizations (Varicella, Hepatitis B, MMR, Tetnus/TDP/TDAP, TB, and Flu), timepiece with a second hand (a watch or fob)

Tutoring/support services offered to apprentices:

  • Health Learning Lab
  • Disability Support Services
  • Occupational Support Services
  • Counseling Services
  • Tutoring Department
  • Career Coaches

Program environment:

  • Classroom learning is offered in 4 hour time blocks (2 per day) in a combination of lecture, lab, simulation, and skill validation.
  • A team of Instructors and Clinical Lab Assistants staff the program.  The number of staff is dependent on the number of students enrolled in the program.
  • A student may miss no more than 24 hours in the program. Some classes are mandatory attendance.

Student expectations/time commitment:

  • Time in class: 8 hours/day, 2 days/week.  Some time is allocated for study, however, the student will need to study outside of class time.
  • Time out of class:  It will vary, depending on whether the student has previous knowledge of medical terminology, anatomy, and pharmacology
  • Workplace standards are taught and reinforced.

Contact information:
For more information about the MARAP program, contact Jessica Reinsch:
Phone: 616-336-2034

Muskegon Community College

Orientation: Wednesday, January 9, 2019 from 8:00 – 11:00 a.m.
This orientation is for new Medical Assistant students only.   There will be a different campus-wide orientation for all students to attend.  Dates and times to be determined.

Class Schedules
Classes meet on Wednesdays and Fridays for 3 consecutive semesters and follow the same schedule as the college semesters.

  • Winter 2019 Semester: 1/14/2019-5/6/2019
    • Spring Break: 3/4/2019-3/10/2019
  • Summer 2019 Semester: 5/20/18-8/10/2019
  • Fall 2019 Semester: 8/26/2019-12/13/2019

Certificates/credentials earned in the program

  • Certificate of completion from Muskegon CC
  • Eligible to sit for either CMA (AAMA) or RMA (AMT) National Certification Examinations
  • 32 college credits
  • Curriculum flows directly into an Associate Degree

Program costs
Please refer to MA Handbook on the website

Tutoring/support services offered to apprentices: Yes

Program environment
The lecture portion of the classes begins the foundation of medical assisting. Active participation in the lecture environment is expected, and even though the classes may be taught by different instructors, these instructors work cohesively to ensure student understanding and success.

The lab environment consists of equipment and supplies that are commonly utilized in the medical office setting. This environment provides the opportunity for the students to practice their hands-on skills (both clinical and administrative) as often as needed to become competent in that skill.  The students will work together in teams or groups and active participation is required in the laboratory setting.

Student expectations/time commitment- in and outside of class
It is expected that students attend all lecture and lab classes and come fully prepared to participate in their education. Because classes will be scheduled only on Wednesdays and Fridays, the start time for classes may begin as early at 8 am and end as late as 7 pm. The student should plan to spend approximately 2 hours of study time per hour of class. Students will need to maintain healthy study habits and learn to prioritize and organize in order to be successful. Utilizing the time in between classes to study or finish assignments is a great method of organization and time management.

Contact information:
For more information about the MARAP program, contact Jessica Reinsch:
Phone: 616-336-2034

Cherry Health

Cherry Health is an independent, non-profit Federally Qualified Health Center (FQHC) with a primary focus of providing high-quality health services to those who have little or no access to health care, regardless of income or insurance status.  Services provided by Cherry Health include primary care for adults and children, women’s health, dental, vision, behavioral health and substance use treatment, correctional health, five school-based health centers and employee assistance for employers.  Cherry Health is the largest FQHC in Michigan and has over 20 locations across the state – serving Barry, Eaton, Kent, Muskegon, Montcalm, and Wayne Counties.

Wage info for apprentices

$11.03 per hour starting wage and an opportunity for quarterly increases during the program

Apprentice commitment to the employer

One year post graduation

Benefits/support services

Medical, dental, vision, Flexible Spending Accounts, Life Insurance, Short- and Long-term Disability, employee assistance program, 403(b) retirement savings, a generous PTO policy, a strong sense of work/life balance (few evenings/weekends and no holidays), vendor discounts, and free vaccinations

Practicum/job placement information

Cherry Health employs Medical Assistants to work in a variety of specialties across the agency – including Family Practice, Pediatrics, Internal Medicine, OB/GYN, Pediatrics, Psychiatry, and Substance Use Treatment.  Throughout the program the Medical Assistant Apprentices will rotate across specialties.  Upon completion of the program, the Medical Assistant (once certified) will be placed at a site that has a job opening for a Medical Assistant.


Mercy Health

Mercy Health is a regional multi-campus health care system serving West Michigan and the lakeshore with five hospital campuses, more than 60 physician offices, more than 1,300 medical staff physicians, more than 800 hospital beds and 7,200 colleagues, and hospice, home health and long-term care service offerings.

Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in Grand Rapids, Muskegon, Holland and the lakeshore. Mercy Health, part of Trinity Health – the nation’s second-largest Catholic Health System – is committed to being a trusted health partner for life, transforming the communities we serve, by providing high-quality care that is the most accessible, compassionate and personalized in West Michigan.

Wage range for apprentices:

$11.25/hr starting wage and opportunity for an increase after each quarter during the program

Apprentice commitment to the employer:

One year post graduation

What benefits/support services:

Medical, Dental, Vision, Flex Spending Plan, Life Insurance, LT/ST Disability, Employee Assistance Program, PTO, 403(b) Retirement Savings Plan, Tuition Assistance, and vendor discount program

Program Testimonial:

Teresa a first generation Latino to attend college, was taking general courses at Muskegon Community College.  She was just about to give up on her studies when she became aware of a pathway into health care, the Medical Assistant Apprenticeship program.  She applied, was accepted and is now working for Mercy Health.

“This program has changed my life,” said Beltran.  “I’m a hands-on kind of person, so being able to immediately apply what I’m learning in the clinical setting is perfect for me. I can’t imagine doing anything else.”

Teresa Beltran
2016 MA Apprenticeship Graduate
Current Medical Assistant

Connect with Mercy Health:

Website:  |  Facebook  |  Twitter at @MercyHealthWM  |  LinkedIn

Spectrum Health

Company Description:

Spectrum Health is a not-for-profit, award winning, integrated health system based in West Michigan. Our organization includes a medical center, regional community hospitals, a dedicated children’s hospital, a multi-specialty medical group and a nationally recognized health plan, Priority Health.

Spectrum Health Medical Group is a multi-specialty physician group dedicated to putting patients’ needs first. The medical group is a gateway to Spectrum Health’s many qualified and highly skilled specialists, and comprehensive services. We invite you to get to know us and our services better (, and see for yourself what makes us unique.

What are the Spectrum Health  requirements?

  • Currently employed with Spectrum Health
  • On-track or high performance
  • Upline support and endorsement

What is the required commitment if I am accepted?

  • Maintain performance threshold of on-track or high performing
  • Maintain employment with Spectrum Health in one of our clinical office spaces during the program
  • Commit to employment as a Medical Assistant at Spectrum Health for a minimum of one year post-graduation.
  • Uphold Spectrum Health values while at work and in the classroom.

What are the benefits / suppprt services offered?

  • Access to program coordinators and recruiters at Spectrum Health
  • Accommodations to work schedule to maintain employment at Spectrum Health
  • Immediate career opportunities at Spectrum Health after graduation

Information Sessions for MARAP Applicants

In order to move forward in the application process, program applicants will be required to register and attend an information/welcome session.  At this session, applicants will:

  • Hear about the benefits of participating in an apprenticeship
  • Learn about program expectations and requirements
  • See what financial obligations or cost may be associated
  • Ask questions directly to the participating employers and community college
  • Speak with a former Apprentice
  • Meet your West Michigan Works! Career Coach who will help you through this process

Registration for the following sessions will open July 2. We recommend you choose a session that is associated with the community college you wish to attend:

Grand Rapids Community College

General Information Sessions

Monday, July 23  |  5:30 – 7:30 p.m.  |  Franklin Service Center
Tuesday, July 24  |  5:30 – 7:30 p.m.  |  Westside Service Center
Wednesday, July 25  |  9:30 – 11: 30 a.m.  |  Westside Service Center

Sessions for Spectrum employees*

Wednesday, July 25  |  5:30 – 7:30 p.m.  |  Franklin Service Center
Thursday, July 26  |  9 – 11 a.m.  |  Westside Service Center

Muskegon Community College

General Information Sessions

Thursday, July 26  |  5:30 – 7:30 p.m.  |  Muskegon Service Center
Wednesday, August 1  |  9 – 11 a.m.  |  Muskegon Service Center

Sessions for Spectrum Employees*

Thursday, August 2  |  10 a.m. – 12:00 p.m.  |  Muskegon Service Center

*Sessions for applicants who are currently employed by Spectrum Health.